By Olabisi Olaleye
With renewed vigour, Skye Bank Plc said in Lagos recently that it has expanded its digital financial offerings by launching SkyeXperience, a banking solution that leverages on broadband.
According to the bank, the deployment is a display of its commitment to its valued customers who have continued to not only do business with the bank but also challenge it on how best they can be served better.
Commenting on the solution, the Group Managing Director of Skye Bank Plc, Mr. Adetokunbo Abiru, disclosed that the launch of SkyeXperience will simplify service and personalise customers’ banking experience.
“As a pledge of commitment to a new service charter with our customers, we decided to offer this digital solution called SkyeXperience denoting such positive values as experience, excellence, excitement and experiential,” he said.
According to the Skye Bank GMD, SkyeXperience is today Nigeria’s most advanced digital financial solution that would make banking hassle-free and provide exciting lifestyle options for both the young and the old.
The unique features of the SkyeXperience digital solution is its overriding benefit of providing for the customer an Omni-channel experience and seamless navigation on multiple platforms. The solution is also self-service, enabling the customer to do several transactions on the go and manage time better.
“For our dear retail customers, who need to pay school fees from their home or office, to our SME customers, who need to make instant payments to suppliers and vendors in distant cities, this solution is for you,” Abiru said.
Earlier in his welcome address, the chairman of Skye Bank, Mr. Mohammed Ahmad, said the launch of SkyeXperience was the bank’s modest contribution towards the economic development of Nigeria, especially in the area of financial technology and digital revolution.
He noted that Skye has always taken the lead in terms of digital offering in the financial service space; it was also in response to the needs and expectations of the customers, especially the digital natives who are either caught up or born with technology.
“By the unveiling of this new service platform called SkyeXPerience, we are offering you a smarter way to bank, and a more convenient way to live,” said Ahmad.